Sheraton Hanoi Hotel – A Favorite for Families in Hanoi
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Key details
About the Hotel
K5 Nghi Tam, 11 Xuan Dieu Road,
Hanoi,
Vietnam,
Ha Noi Municipality
-
Near West Lake
Perfect
8.9
9.7
/10
4.6
4.4
/5
Loved by guests
Comfortable beds
Attentive staff
Excellent service
Delicious meals
Spacious rooms
"Tennis court, swimming pool and gym with sauna."
Tann N from Vietnam
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"The executive lounge itself is on the 17th floor with spectacular views and the food and drinks in the evening are of very high quality."
stephaniewirral from United Kingdom
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"The Sheraton Hanoi is a luxurious retreat nestled amidst the serene West Lake, offering a tranquil escape from the bustling city center of Hanoi, Vietnam."
cariaah from Netherlands
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Location
Situated beside West Lake, Sheraton Hanoi Hotel offers panoramic views and is just a 10-minute drive from Hanoi's Old Quarter. This prime location enables easy access to renowned attractions such as Hoan Kiem Lake and the Hanoi Opera House. Guests can explore vibrant local street vendors while enjoying the convenience of nearby cultural landmarks.
Rooms
Sheraton Hanoi Hotel boasts 299 rooms and 16 suites that provide breathtaking views of West Lake. Each room includes the Sheraton Signature Sleep Experience, ensuring a restful stay. The decor reflects a blend of Vietnamese and French colonial styles, enriching the overall guest experience.
Dining
The hotel houses four distinct dining venues that cater to various palates. Oven D'or serves a mix of international cuisine and local specialties, while the Lobby Lounge offers cocktails and light snacks. Guests can enjoy diverse culinary offerings throughout the day, from buffets to à-la-carte options.
Wellness
The Oasis Relax Center at the hotel provides an array of spa treatments, including body scrubs and massages. In addition, the 24-hour fitness center includes state-of-the-art gym equipment, a sauna, and a jacuzzi for recovery. An outdoor pool surrounded by lush gardens enhances the relaxation options available to guests.
Business Facilities
Sheraton Hanoi Hotel offers 10 flexible indoor and outdoor event spaces, catering to both business and social events. The professional concierge team assists with travel and translation services, enhancing the experience for business travelers. The property's commitment to sustainable meetings practices further distinguishes it as an environmentally conscious venue.
Highlights
Location: Beautiful West Lake views, 10 min drive to Old Quarter
Rooms: 299 rooms with Sheraton Signature Sleep Experience
Dining: Four distinctive restaurants and lounges
Wellness: Oasis Relax Center with variety of spa treatments
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
112 m²
1 King-size bed
Heating
Bathtub
room details
Presidential Suite Club level Suite 1 King
2 persons
126 m²
1 King-size bed
Heating
Bathtub
room details
Sheraton Club Twin Club level Guest room
2 persons
37 m²
2 Single beds
Heating
Bathtub
room details
Sheraton Club King Club level Guest room 1 King
2 persons
37 m²
1 King-size bed
Heating
Bathtub
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Tennis court
Billiard tables
Yoga class
Sports trainer
Guest Parking
Electric kettle
Dryer
Services
Airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Sheraton Hanoi Hotel, guests can delight in a diverse culinary experience that blends international favorites with local flavors. From the comforting charm of buffet dining to the refined intimacy of a steakhouse, each venue invites travelers to savor delicious creations in inviting settings.
Oven D'or
International buffet
Ambiance
A welcoming space designed for family gatherings and casual dining.
Key Offerings
Explore a buffet feast featuring an intriguing blend of international dishes and local flavors, complemented by a selection of fresh, seasonal ingredients.
Reservation
No
06:00 - 22:00 daily
Hemispheres Steak & Seafood Grill Restaurant
Steakhouse and Seafood
Ambiance
Elegant dining with a refined atmosphere, perfect for intimate dinners or special occasions.
Key Offerings
Indulge in premium seafood, tender steaks, and a variety of grilled meats, along with fresh sushi and sashimi served in a sophisticated setting.
Reservation
Recommended
18:00 - 22:30 daily
Lobby Lounge
Casual dining and café
Ambiance
A relaxed space to unwind, with cozy seating and a warm atmosphere.
Key Offerings
Enjoy light meals, coffee, afternoon tea, and an assortment of drinks throughout the day, making it an ideal spot for casual meet-ups.
Reservation
No
Hours vary
Bar Déjà Vu
Bar and lounge
Ambiance
A lively spot for socializing and casual bites with a vibrant atmosphere.
Key Offerings
Perfect for evening snacks and a range of alcoholic drinks, inviting guests to relax and enjoy the nightlife.
Reservation
No
Hours vary
Location
K5 Nghi Tam, 11 Xuan Dieu Road,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
K5 Nghi Tam, 11 Xuan Dieu Road,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Lake
West Lake
1.4
km
Pagoda
Tran Quoc Pagoda
1.8
km
Monument
Ho Chi Minh Mausoleum
2.6
km
Landmark
Temple Of Literature
3.5
km
Museum
Vietnam Military History Museum
3.2
km
Landmark
Truc Bach Lake
1.5
km
Park
Hanoi Botanical Garden
2.1
km
Pagoda
One Pillar Pagoda
2.7
km
Church
Cua Bac Church
2.2
km
Pagoda
Quan Thanh Temple
2.3
km
Gallery
Work Room Four
1.1
km
Castle
Thang Long Imperial Citadel
3.0
km
Palace
Presidential Palace
2.3
km
Square
Ba Dinh Square
2.5
km
Landmark
Long Bien Bridge
3.2
km
Landmark
Presidential Palace Historical Site
2.3
km
Landmark
Ho Chi Minh's Stilt House
2.4
km
Landmark
Phu Tay Ho
1.3
km
Landmark
Bach Ma Temple
3.3
km
Landmark
Ho Tay Water Park
2.1
km
Landmark
A-Roaming Bodyworker
760 m
Landmark
Old City Gate
3.3
km
Museum
Ho Chi Minh Museum
2.7
km
Monument
Flag Tower of Hanoi
3.1
km
Landmark
Pho Linh Temple
1.0
km
Museum
Vietnam Fine Arts Museum
3.3
km
Landmark
Huu Tiep Lake and the Downed B-52
2.3
km
Landmark
Hanoi Old Citadel
2.3
km
Landmark
Bãi Dá Vuòn Hoa Song Hòng
2.1
km
Nearby
Gallery
Hanoi Design Center
380 m
Restaurants
Oven d'Or Restaurant
10 m
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
140 m
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
240 m
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
230 m
K5 Nghi Tam
Maison de Tet Decor
280 m
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
260 m
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
170 m
98 Tu Hoa Quang An
Cafe du Lac
130 m
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
270 m
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
240 m
13
Dalcheeni
460 m
100 Xuan Dieu Tu Lien
Explore Hanoi
Nearby Activities and Dining Options
Top Attractions
Activities
Dining
Entertainment
West Lake
17 minutes' walk
A picturesque area known for its tranquility, lakeside cafes, and stunning sunsets, perfect for leisurely strolls.
Tran Quoc Pagoda
20 minutes' walk
Vietnam's oldest pagoda, located on a small island in West Lake, showcasing classic Buddhist architecture and serene views.
Ho Chi Minh Mausoleum
30 minutes' walk
The final resting place of Vietnam's founding father, offering insight into the country's history and political significance.
Hanoi Botanical Garden
25 minutes' walk
A lush green escape with diverse flora, perfect for leisurely walks, picnics, and enjoying the peaceful surroundings.
Water Sports at West Lake
17 minutes' walk
Jet skiing and paddleboarding at West Lake, providing an adrenaline boost with scenic backdrops. Rentals available on-site.
Yoga at Hanoi Design Center
5 minutes' walk
Relaxing yoga sessions suitable for all levels, offering a peaceful environment to recharge after a busy day.
Oven d'Or Restaurant
1 minute' walk
Casual dining with a diverse menu, known for its seafood and local dishes. A great choice for family meals.
Salt n' Lime
2 minutes' walk
Mexican cuisine with a vibrant atmosphere, featuring gourmet tacos and signature cocktails. Reservations recommended.
Hemispheres Steak & Seafood Grill
3 minutes' walk
Elegant dining spot offering premium steaks and fresh seafood, perfect for romantic dinners or business meals.
Bar Deja Vu
3 minutes' walk
Charming bar with live music and a relaxed vibe, ideal for casual evenings with friends. Family-friendly options available.
Maison de Tet Decor
4 minutes' walk
Art gallery and café featuring local artwork and cultural events, perfect for art enthusiasts and casual visitors.
Tips on navigating the city
City Centre
Hanoi6 min
·
3.5
km
Airports
Noi Bai International Airport (HAN)33 min
·
21.9
km
Cat Bi International Airport (HPH)179 min
·
118.9
km
Train
Ha Noi Railway station7 min
·
4.1
km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of VND 559,075 per person per day.
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Check-in is at 15:00 and check-out is at 12:00.
How far is Sheraton Hanoi Hotel from Noi Bai International Airport?
The hotel is approximately 25 minutes' drive from Noi Bai International Airport, which is about 30 km away.
What dining options are available at Sheraton Hanoi Hotel?
The hotel features four restaurants including the all-day dining restaurant Oven D'or and the fine-dining Hemispheres Steak & Seafood Grill.
Does Sheraton Hanoi Hotel provide a fitness center?
The hotel includes a 24-hour fitness center equipped with gym equipment, a sauna, and a Jacuzzi.
Is there a swimming pool at Sheraton Hanoi Hotel?
The hotel features a seasonal outdoor pool with views of West Lake.
What are the nearby attractions to Sheraton Hanoi Hotel?
Nearby attractions include Hoan Kiem Lake (approximately 2 km), the Hanoi Opera House (approximately 3 km), and the Water Puppet Theatre (approximately 15 minutes' drive).
What services does Sheraton Hanoi Hotel offer for business travelers?
The hotel provides a business center, flexible event spaces, and support with mail, shipping, and translation services.
What amenities are included in the guest rooms at Sheraton Hanoi Hotel?
Rooms feature free Wi-Fi, air conditioning, flat-screen TVs, personal safety boxes, and tea/coffee makers.
Are parking facilities available at Sheraton Hanoi Hotel?
Free on-site private parking is available without reservation required.
What languages do the staff speak at Sheraton Hanoi Hotel?
The staff at the hotel are proficient in English and Vietnamese.
What children's services are available at Sheraton Hanoi Hotel?
The hotel offers babysitting services, children's buffets, and cots upon request.
How far is Sheraton Hanoi Hotel from the bustling city center?
The hotel is within a 10-minute drive from the bustling downtown area of Hanoi.
Where can guests enjoy light meals and drinks at Sheraton Hanoi Hotel?
The Lobby Lounge and Bar Déjà Vu provide options for light meals, coffee, and snacks throughout the day.