Sheraton Hanoi Hotel – A Favorite for Families in Hanoi
About the Hotel
West Lake Accommodations
The Sheraton Hanoi Hotel offers 299 rooms, including 16 suites, all featuring panoramic views of West Lake. Rooms include the Sheraton Signature Sleep Experience, separate shower and bathroom areas, personal safety boxes, flat-screen TVs with cable channels, complimentary tea and coffee facilities, and free Wi-Fi.
Dining Experiences Available
Oven D'or Restaurant serves international cuisine and à la carte options for breakfast, lunch, brunch, and dinner. Hemispheres Steak & Seafood Grill specializes in premium seafood and grilled meats. The Lobby Lounge offers light meals, coffee, afternoon tea, and drinks. The Sheraton Club Lounge on the 17th floor provides complimentary breakfast, afternoon hors d'oeuvres, and beverages with West Lake views.
Recreation and Wellness
The property features an outdoor pool with serene West Lake views, a 24-hour fitness center with gym equipment, sauna rooms, and a Jacuzzi. The Oasis Relax Center offers spa treatments including facials, body scrubs, massages, and therapy baths.
Tay Ho Location Access
Situated on the shore of West Lake in the Tay Ho district, the hotel is a 10-minute drive from Hanoi's Old Quarter, Hoan Kiem Lake, Hanoi Opera House, and street vendors. It's 15 minutes from the Water Puppet Theatre, Dong Xuan Market, and Temple of Literature.
Comprehensive Guest Services
The concierge desk provides mail and shipping services, laundry, travel arrangements, translation services, currency exchange, and babysitting. The hotel offers 10 flexible event spaces for meetings and weddings. Mobile guest requests are available through the app, and the property features accessible rooms and facilities.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
- Billiard tables
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
