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From109US$ /night
Check-in
24Oct2025Select date
Check-out
25Oct2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

West Lake Accommodations

The Sheraton Hanoi Hotel offers 299 rooms, including 16 suites, all featuring panoramic views of West Lake. Rooms include the Sheraton Signature Sleep Experience, separate shower and bathroom areas, personal safety boxes, flat-screen TVs with cable channels, complimentary tea and coffee facilities, and free Wi-Fi.

Dining Experiences Available

Oven D'or Restaurant serves international cuisine and à la carte options for breakfast, lunch, brunch, and dinner. Hemispheres Steak & Seafood Grill specializes in premium seafood and grilled meats. The Lobby Lounge offers light meals, coffee, afternoon tea, and drinks. The Sheraton Club Lounge on the 17th floor provides complimentary breakfast, afternoon hors d'oeuvres, and beverages with West Lake views.

Recreation and Wellness

The property features an outdoor pool with serene West Lake views, a 24-hour fitness center with gym equipment, sauna rooms, and a Jacuzzi. The Oasis Relax Center offers spa treatments including facials, body scrubs, massages, and therapy baths.

Tay Ho Location Access

Situated on the shore of West Lake in the Tay Ho district, the hotel is a 10-minute drive from Hanoi's Old Quarter, Hoan Kiem Lake, Hanoi Opera House, and street vendors. It's 15 minutes from the Water Puppet Theatre, Dong Xuan Market, and Temple of Literature.

Comprehensive Guest Services

The concierge desk provides mail and shipping services, laundry, travel arrangements, translation services, currency exchange, and babysitting. The hotel offers 10 flexible event spaces for meetings and weddings. Mobile guest requests are available through the app, and the property features accessible rooms and facilities.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Ambassador Suite Club level 1 Bedroom Suite 1 King
2 persons
112 m² 
1 King-size bed
Heating
Bathtub
Presidential Suite Club level Suite 1 King
2 persons
126 m² 
1 King-size bed
Heating
Bathtub
Sheraton Club Twin Club level Guest room
2 persons
37 m² 
2 Single beds
Heating
Bathtub
Sheraton Club King Club level Guest room 1 King
2 persons
37 m² 
1 King-size bed
Heating
Bathtub
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre
Hanoi 3.5 km
Airports
Noi Bai International (HAN) 21.9 km
Cat Bi International (HPH) 118.9 km
Train
Ha Noi Railway station 4.1 km

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Map view
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Nearby
Gallery
Hanoi Design Center
380 m
Restaurants
Oven d'Or Restaurant
10 m
11 Xuan Dieu K5 Nghi Tam
Salt n' Lime
140 m
33 Alley 12 Dang Thai Mai Tay Ho District
Hemispheres Steak & Seafood Grill
240 m
Sheraton Hanoi Hotel K5 Nghi Tam
Bar Deja Vu
230 m
K5 Nghi Tam
Maison de Tet Decor
280 m
Villa 156 Tu Hoa Nghi Tam Village West Lake
Batavia Restaurant & Cafe
260 m
116 Ngoc Ha Street Ngoc Ha Ward
Dieu's Cuisine
170 m
98 Tu Hoa Quang An
Cafe du Lac
130 m
5 Tu Hoa street Tay Ho distrcit
Vine Restaurant & Wine Bar
270 m
1A Xuan Dieu Tay Ho
Kobala Bar Events Rooftop
240 m
13
Dalcheeni
460 m
100 Xuan Dieu Tu Lien
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Check-in
24Oct2025Select date
Check-out
25Oct2025Select date
Rooms and Guests2 Guests, 1 Room