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Hanoi
Sheraton Hanoi Hotel
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75 photos
Sheraton Hanoi Hotel Exterior photo This is a beautiful, wide aerial or high-angle photograph taken around sunrise or sunset, characterized by soft, warm hues across the sky and water. **Key Elements:** * **Sky and Lighting:** The upper right portion of the image is dominated by a Sheraton Hanoi Hotel Exterior photo This is an image of a modern, bright, and open-plan living space. **Key Features:** * **Living Area:** The foreground features a comfortable, light-colored (likely off-white or beige) sectional sofa, suggesting a cozy area for relaxing. In the imSheraton Hanoi Hotel Exterior photo This is a photograph of a very modern and stylish living room, characterized by a neutral and warm color palette and clean lines. **Key Features:** * **Seating Area:** The center of the room is dominated by a large, light gray sectional sofa, whi

Sheraton Hanoi Hotel – A Favorite for Families in Hanoi

Book your stay on our website
and save up to 10%
compared to Booking.com!
Check rooms and rates
From$109 /night
Check-in
19Jun
Check-out
20Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
-
Near West Lake
Great
8.9
9.8
/10
4.7
4.3
/5

Loved by Sheraton Hanoi Hotel guests

Comfortable beds
Attentive staff
Excellent service
Delicious meals
Spacious rooms
"Tennis court, swimming pool and gym with sauna."
Tann N from Vietnam
read full review
"The executive lounge itself is on the 17th floor with spectacular views and the food and drinks in the evening are of very high quality."
stephaniewirral from United Kingdom
read full review
"The Sheraton Hanoi is a luxurious retreat nestled amidst the serene West Lake, offering a tranquil escape from the bustling city center of Hanoi, Vietnam."
cariaah from Netherlands
read full review

5-star lakeside hotel overlooking West Lake, Hanoi

Location

Situated beside West Lake, Sheraton Hanoi Hotel offers panoramic views and is just a 10-minute drive from Hanoi's Old Quarter. This prime location enables easy access to renowned attractions such as Hoan Kiem Lake and the Hanoi Opera House. Guests can explore vibrant local street vendors while enjoying the convenience of nearby cultural landmarks.

Rooms

Sheraton Hanoi Hotel boasts 299 rooms and 16 suites that provide breathtaking views of West Lake. Each room includes the Sheraton Signature Sleep Experience, ensuring a restful stay. The decor reflects a blend of Vietnamese and French colonial styles, enriching the overall guest experience.

Dining

The hotel houses four distinct dining venues that cater to various palates. Oven D'or serves a mix of international cuisine and local specialties, while the Lobby Lounge offers cocktails and light snacks. Guests can enjoy diverse culinary offerings throughout the day, from buffets to à-la-carte options.

Wellness

The Oasis Relax Center at the hotel provides an array of spa treatments, including body scrubs and massages. In addition, the 24-hour fitness center includes state-of-the-art gym equipment, a sauna, and a jacuzzi for recovery. An outdoor pool surrounded by lush gardens enhances the relaxation options available to guests.

Business Facilities

Sheraton Hanoi Hotel offers 10 flexible indoor and outdoor event spaces, catering to both business and social events. The professional concierge team assists with travel and translation services, enhancing the experience for business travelers. The property's commitment to sustainable meetings practices further distinguishes it as an environmentally conscious venue.

Highlights

Location: Beautiful West Lake views, 10 min drive to Old Quarter

Rooms: 299 rooms with Sheraton Signature Sleep Experience

Dining: Four distinctive restaurants and lounges

Wellness: Oasis Relax Center with variety of spa treatments

“This hotel distinguishes itself with attentive, personalized service that goes beyond the standard luxury experience. Its location on West Lake provides a peaceful retreat with convenient access to Hanoi's vibrant Old Quarter and other key areas. I think it's a particularly good choice for business travelers seeking familiar comforts and seamless communication.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
    Ambassador Suite Club level 1 Bedroom Suite 1 King
    2 persons
    112 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
    Presidential Suite Club level Suite 1 King
    2 persons
    126 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
    room details
    Sheraton Club Twin Club level Guest room
    2 persons
    37 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
    room details
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Sheraton Hanoi Hotel, guests can delight in a diverse culinary experience that blends international favorites with local flavors. From the comforting charm of buffet dining to the refined intimacy of a steakhouse, each venue invites travelers to savor delicious creations in inviting settings.

  • Oven D'or

    International buffet
    Ambiance
    A welcoming space designed for family gatherings and casual dining.
    Key Offerings
    Explore a buffet feast featuring an intriguing blend of international dishes and local flavors, complemented by a selection of fresh, seasonal ingredients.
    Reservation
    No
    06:00 - 22:00 daily

  • Hemispheres Steak & Seafood Grill Restaurant

    Steakhouse and Seafood
    Ambiance
    Elegant dining with a refined atmosphere, perfect for intimate dinners or special occasions.
    Key Offerings
    Indulge in premium seafood, tender steaks, and a variety of grilled meats, along with fresh sushi and sashimi served in a sophisticated setting.
    Reservation
    Recommended
    18:00 - 22:30 daily

  • Lobby Lounge

    Casual dining and café
    Ambiance
    A relaxed space to unwind, with cozy seating and a warm atmosphere.
    Key Offerings
    Enjoy light meals, coffee, afternoon tea, and an assortment of drinks throughout the day, making it an ideal spot for casual meet-ups.
    Reservation
    No
    Hours vary

  • Bar Déjà Vu

    Bar and lounge
    Ambiance
    A lively spot for socializing and casual bites with a vibrant atmosphere.
    Key Offerings
    Perfect for evening snacks and a range of alcoholic drinks, inviting guests to relax and enjoy the nightlife.
    Reservation
    No
    Hours vary

Sheraton Hanoi Hotel Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
Explore Hanoi
Nearby Activities and Dining Options
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
17 minutes' walk
A picturesque area known for its tranquility, lakeside cafes, and stunning sunsets, perfect for leisurely strolls.
Tran Quoc Pagoda
Tran Quoc Pagoda
20 minutes' walk
Vietnam's oldest pagoda, located on a small island in West Lake, showcasing classic Buddhist architecture and serene views.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
30 minutes' walk
The final resting place of Vietnam's founding father, offering insight into the country's history and political significance.
Hanoi Botanical Garden
Hanoi Botanical Garden
25 minutes' walk
A lush green escape with diverse flora, perfect for leisurely walks, picnics, and enjoying the peaceful surroundings.
Water Sports at West Lake
17 minutes' walk
Jet skiing and paddleboarding at West Lake, providing an adrenaline boost with scenic backdrops. Rentals available on-site.
Yoga at Hanoi Design Center
5 minutes' walk
Relaxing yoga sessions suitable for all levels, offering a peaceful environment to recharge after a busy day.
Oven d'Or Restaurant
1 minute' walk
Casual dining with a diverse menu, known for its seafood and local dishes. A great choice for family meals.
Salt n' Lime
2 minutes' walk
Mexican cuisine with a vibrant atmosphere, featuring gourmet tacos and signature cocktails. Reservations recommended.
Hemispheres Steak & Seafood Grill
3 minutes' walk
Elegant dining spot offering premium steaks and fresh seafood, perfect for romantic dinners or business meals.
Bar Deja Vu
3 minutes' walk
Charming bar with live music and a relaxed vibe, ideal for casual evenings with friends. Family-friendly options available.
Maison de Tet Decor
4 minutes' walk
Art gallery and café featuring local artwork and cultural events, perfect for art enthusiasts and casual visitors.
Tips on navigating the city
  • City Centre
    Hanoi 6 min  ·  2.2 mi
  • Airports
    Noi Bai International (HAN) 33 min  ·  13.6 mi
    Cat Bi International (HPH) 185 min  ·  76.6 mi
  • Train
    Ha Noi Railway station 7 min  ·  2.5 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of VND 559,075 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
18
Number of rooms:
299

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 201 verified reviews
9.0 /10
Perfect
87 %
Recommend
Breakfast
8.0/10
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.0/10
Free WiFi
8.5/10
Location
8.7/10
Paid Wi-Fi
2.5/10
Staff
9.3/10
Value for money
8.6/10
Pros
Cleanliness
Comfortable beds
Helpful staff
Peace and quiet
Cons
Narrow streets
Closed entrance
Guest reviews
based on 2165 reviews
4.5/5
based on 84 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Sheraton Hanoi Hotel
What are the check-in and check-out times at Sheraton Hanoi Hotel?
Check-in is at 15:00 and check-out is at 12:00.
How far is Sheraton Hanoi Hotel from Noi Bai International Airport?
The hotel is approximately 25 minutes' drive from Noi Bai International Airport, which is about 30 km away.
What dining options are available at Sheraton Hanoi Hotel?
The hotel features four restaurants including the all-day dining restaurant Oven D'or and the fine-dining Hemispheres Steak & Seafood Grill.
Does Sheraton Hanoi Hotel provide a fitness center?
The hotel includes a 24-hour fitness center equipped with gym equipment, a sauna, and a Jacuzzi.
Is there a swimming pool at Sheraton Hanoi Hotel?
The hotel features a seasonal outdoor pool with views of West Lake.
What are the nearby attractions to Sheraton Hanoi Hotel?
Nearby attractions include Hoan Kiem Lake (approximately 2 km), the Hanoi Opera House (approximately 3 km), and the Water Puppet Theatre (approximately 15 minutes' drive).
What services does Sheraton Hanoi Hotel offer for business travelers?
The hotel provides a business center, flexible event spaces, and support with mail, shipping, and translation services.
What amenities are included in the guest rooms at Sheraton Hanoi Hotel?
Rooms feature free Wi-Fi, air conditioning, flat-screen TVs, personal safety boxes, and tea/coffee makers.
Are parking facilities available at Sheraton Hanoi Hotel?
Free on-site private parking is available without reservation required.
What languages do the staff speak at Sheraton Hanoi Hotel?
The staff at the hotel are proficient in English and Vietnamese.
What children's services are available at Sheraton Hanoi Hotel?
The hotel offers babysitting services, children's buffets, and cots upon request.
How far is Sheraton Hanoi Hotel from the bustling city center?
The hotel is within a 10-minute drive from the bustling downtown area of Hanoi.
Where can guests enjoy light meals and drinks at Sheraton Hanoi Hotel?
The Lobby Lounge and Bar Déjà Vu provide options for light meals, coffee, and snacks throughout the day.

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Check-in
19Jun
Check-out
20Jun
Rooms and Guests2 Guests, 1 Room
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